Viewing your Vendor list
Select "Vendors" from the lefthand navigation panel to view your vendors. Each vendor's status is shown in the Compliance status column:
Status | Description |
Compliant | The vendor meets your compliance requirements. |
Under review | The vendor has submitted their documents to VendorPM and their documents are under review or they have pending exemption requests with a leader in your organization. |
Not Compliant | The vendor doesn’t meet your organization’s approval criteria. |
Exemption granted | The vendor is exempt from your requirements. |
Unclaimed is an account status. Unclaimed vendors show - in the Compliance status column.
Viewing the vendor profile
Click on a vendor’s name to open their profile page, where you can see:
Company details
Compliance progress relative to your company
Service types and coverage
Reviews from other property managers
Viewing a vendor's compliance requirements
To view a vendor's compliance requirements, click the 'Compliance' tab. This is where you can view the vendor's progress towards your compliance requirements.
Each document will have a tag which indicates the status that vendor has made towards the specific requirement.
Status | Description |
Not submitted | The vendor hasn't submitted a document for this requirement and must submit a document to become approved. |
Document under review | The vendor has uploaded a document and it is waiting for review. |
Expired | The document that the vendor submitted has expired and the vendor must upload a new document to become approved. |
Accepted | The document that the vendor uploaded has been accepted. |
Rejected | The document the vendor uploaded was rejected and they must upload a new document to become approved. |
Exemption requested | The vendor has requested a partial exemption for this requirement. |
Exemption under review | The vendor has requested an exemption for this requirement and it is waiting for a decision. |
Exemption granted | The vendor's exemption request was approved and they don't have to submit the document. |
Partial exemption granted | The vendor is partially exempt from this requirement. Some proof may still be needed. |
Partial exemption rejected | The vendor's partial exemption request was rejected and they must resubmit this requirement. |
Full exemption granted | The vendor is fully exempt from this requirement. |
You can also view the vendor's clearance status, for specific properties that they've been added to, in the Compliance tab under Properties (if your company uses property clearance).



