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Managing Vendor Compliance

How to navigate your list of vendors, and their compliance status

Written by Joey Keenan

Viewing your Vendor list


Select "Vendors" from the lefthand navigation panel to view your vendors. Each of your vendors will be assigned one of the following badges:

Status

Description

Compliant

The vendor meets your compliance requirements.

Pending Review

The vendor has submitted their documents to VendorPM and their documents are under review or they have pending exemption requests with a leader in your organization.

Not Compliant

The vendor doesn’t meet your organization’s approval criteria.

Unclaimed

Vendors that have been invited to VendorPM but haven’t yet claimed their account.


Viewing the vendor profile

Click on a vendor’s name to open their profile page, where you can see:

  • Company details

  • Compliance progress relative to your PMC

  • Service types and coverage

  • Reviews from other property managers


Viewing a vendor's compliance requirements

To view a vendor's compliance requirements, click the 'Compliance tab. This is where you can view the vendor's progress towards your compliance requirements.

Each document will have a tag which indicates the status that vendor has made towards the specific requirement.

Status

Description

Not submitted

The vendor hasn't submitted a document for this requirement and must submit a document to become approved.

Expired

The document that the vendor submitted has expired and you must upload a new document to become approved.

Accepted

The document that the vendor uploaded has been accepted.

Rejected

The document the vendor uploaded was rejected and they must upload a new document to become approved.

Documented exempted

The vendor's exemption request was approved and they don't have to submit the document.

You can also view the vendor's clearance status, for specific properties that they've been added to, by clicking on the "Properties" tab.
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