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Introducing Preferred Vendors for PMCs

Enterprise Leaders can now curate Preferred Vendor lists (separate from compliance)

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Written by Phillip Williams-Oliveira

"Preferred" and "Compliant" are now separate

  • Preferred Vendors = vendors your company wants to work with long-term

  • Compliant Vendors = vendors who are eligible to work but may not be “preferred”

  • This lets Enterprise Leaders (ELs) promote quality, reputation, and partnership (not just compliance)

Note: Vendors can now be invited to become compliant without being added to the preferred list.

Updated Vendors Page

  • “My Vendors” is now simply called Vendors

  • Tabs reduced from many → just two:

    • Vendors

    • Pending Tasks (Enterprise Leaders) or My Requests (property managers)

  • If you have a preferred vendor request waiting for approval, you can see it in the My Requests tab. It's in the same place Enterprise Leaders see their Pending Tasks tab.

  • You can now filter by Preferred status to show only Preferred Vendors

  • New global search, filters (compliance, service category, rating, etc.) and sorting options added

New Add Vendor Flow for PMs

  • Click “Add Vendor” → opens a side panel

  • Search by name/email/address to check if they’re already on VendorPM

  • If not found, use the Add New Vendor CTA to submit the following mandatory vendor info:

    • Company name

    • Email

    • Address

    • Phone

    • Service types

    • Reason for request (shown to the EL, only when marking the vendor as preferred)

  • The vendor is added to your Vendors list right away

  • If a PM also marks the vendor as preferred, they confirm & submit the request → sent to ELs for approval

Changes for Enterprise Leaders (ELs)

ELs now approve preferred vendor requests

  • Requests from PMs to mark a vendor as preferred require EL approval

  • ELs receive batched emails every 4 hours with requests

  • The Pending Tasks tab consolidates all:

    • Preferred vendor requests

    • Compliance exemption requests

Review & Action Vendor Requests

  • From the Pending Tasks tab, ELs can:

    • Approve = vendor is added to Preferred list

    • Decline = the vendor stays on your list as a non-preferred vendor, and the person who asked is emailed the decision

RFQ Flow Changes

  • Inviting a vendor from an RFQ no longer adds them to the preferred list

  • “Add Vendor” has been replaced with “Invite vendor” and “Remove Vendor”

  • Vendors invited through RFQs will appear in the RFQ only (not in your vendor list) until you award them. Awarded vendors are added to your Vendors list (not as preferred).

Note: You can't mark a vendor as preferred while inviting them to an RFQ.

Track Your Preferred Vendor Usage

New Widget on EL Homepage:

  • See % of jobs awarded to preferred vendors

  • Export full breakdown via CSV (includes job, property, vendor info)

Better Search, Filter & Sort Options

Now available on the Vendors page and Pending Tasks tab:

  • Filters: compliance, rating, union status, service types & more

  • Sort options: by rating, recent jobs, compliance level, A-Z, etc.

  • Preferred status filter to narrow your view

Where to Find Preferred Vendor Info

  • Preferred vendors have a blue checkmark badge

  • You can see this across:

    • Vendor profile pages

    • Marketplace search results

    • Reports and the vendor list

Clean List = More Control

With this update, your PMC can:

  • Keep a clean vendor list

  • Avoid auto-adding vendors who are only needed for one-time jobs

  • Put decision-making back in ELs’ hands

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